This one was rather annoying, so I thought I’d share lessons learned. Yesterday morning, our web host provider had a number of servers accidentally added to BlackList 1. Not good, because it caused our outgoing email under the .com TLD to be blocked. This meant that all outgoing emails bounced. Fortunately, our backup .ca TLD domain is hosted elsewhere. We’ve switched over temporarily, and while annoying, it does show that unless a company has a backup for email, they can be shut down rapidly and with no notice. We are still waiting for resolution.
2 thoughts on “Accidental Blacklisting”
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It seems like the situation has been resolved. I’m waiting to hear back from our web-host provider, but email is flowing again.
We’ve had no bounces since the 31st. I’m hoping this is good news. Remember to use the Contact Us form to let us know if you have a problem.